Privacy Policy

Privacy Policy

Effective Date: 18 July 2025
Last Updated: 26 August 2025

1. Introduction

Welcome to Interactive AI ("we", "our", "us"). We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any of our interactive demos (the "Service").

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you use the Service, for example, when you choose to make contact with us through our interactive demos.
• Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, and the choices you make within our interactive demos (e.g., your industry, interests, or responses to questions).

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth and efficient experience. Specifically, we may use information collected about you via the Service to:

• Demonstrate the functionality of our interactive video services.
• Send the data you enter in a demo to our internal team to showcase notification features.
• Contact you regarding your interest in our Service or to follow up on your demo experience.
• Compile anonymous, aggregated statistical data for internal analysis to improve our Service.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. The data you submit in a public demo is sent only to Interactive AI for the purposes outlined in this policy.

5. Information Processed on Behalf of Our Clients

When we provide our interactive video services to our paying clients (e.g., through a hosted solution), we may process personal information that their end-users submit. In this capacity, Interactive AI acts as a "data processor" on behalf of our client, who is the "data controller." We process this information solely on the instructions of our client in accordance with our Client Service Agreement and do not use this end-user data for our own purposes.

6. Security of Your Information

We use reasonable administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will only retain your personal information for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Data collected from public demonstrations is periodically reviewed and deleted when no longer required for follow-up or analysis.

8. Your Privacy Rights (Australian Privacy Principles)

In accordance with the Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we hold about you.
• Request the correction of inaccurate personal information we hold about you.
• Make a complaint about a breach of the Australian Privacy Principles.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us: